Delivery & Returns

• 50 QAR delivery fee on all orders below 500 QAR across Qatar.
• Free delivery on all orders above 500 QAR across Qatar.
• Orders will be delivered within 24 hours.
• Delivery is not valid on Fridays or public holidays.
• Payments can only be made via Visa, Mastercard, Cash on Delivery, or Bank Transfer to:

Bank: Doha Bank

Account: Natural Land

Account Number: 445225

IBAN Number: QA13DOHB021504452250010031000

• Bioskinspa’s delivery team or a secondary courier will deliver to the address stipulated in your order
• In the event of a failed delivery, the order will be returned to Bioskinspa and you will be contacted within 24 hours to set a new delivery date and time.
• Customers are required to sign a Proof of Delivery.
• Products must be immediately checked upon delivery to ensure that they meet the purchase order and product standard (type, quantity and packaging condition). If the products do not comply with the placed order or are damaged, they can be returned with the courier. Alternatively, contact Bioskinspa by phone (+974 5594 3147) or email (customercare@bioskinspa.com) within 24 hours of delivery. We will carefully examine the complaint and notify you of eligibility for exchange. *Terms & Conditions apply
• Orders are non-refundable and cannot be exchanged.